Refund policy

Refund Policy

Last updated: 07 March 2026

Because our products are digital downloads, all sales are generally final.

Once a product has been purchased and the download link has been delivered, refunds cannot be issued.

Exceptions

Refunds may be considered in the following cases:

  • The file is corrupted or cannot be opened
  • The accidental duplication purchase
  • The product description significantly differs from the delivered product

If you experience any issues, please contact us and we will gladly assist.

Support

We are committed to helping customers successfully use our products. If you experience problems, please contact our support team.

support@excelitall.com